Using Intelligent Agents to Manage Business Processes

Using intelligent agents to manage fuzzy business processes

Agent-Based Business Process Management

Traditional approaches to manage business processes are often defective for dynamic, open, inter-organizational business environment. However, with the development of Internet, many business processes exhibit these characteristics. And the business process has become more dynamic and unpredictable. So aiming at these new characteristics we provide a new approach which well adapts the new enviro...

Outsourcing or Insourcing of Transportation System Evaluation Using Intelligent Agents Approach

Nowadays, outsourcing is viewed as a trade strategy and organizations tend to adopt new strategies to achieve competitive advantages in the current world of business. focusing on main copmpetencies, and transferring most of activities to outside resources of organization( outsourcing) is one such strategy is. In this paper, we aim to decide on decision maker agent of transportation system, by a...

ADEPT: Managing Business Processes using Intelligent Agents

This paper describes work undertaken in the ADEPT (Advanced Decision Environment for Process Tasks) project towards developing an agent-based infrastructure for managing business processes. We describe how the key technology of negotiating, service providing, autonomous agents was realised and demonstrate how this was applied to the BT business process of providing a customer quote for network ...

Goal-based Intelligent Agents

Agents are distinguished for their autonomous and goal oriented characters. To model the complex goals of agents, this paper proposes an agent goal model, namely, composite state goal model, based on Petri Net theory and Object-Oriented methodology. The proposed model not only enables the agent to manage the composite goals, sub goals but also provides the quantitative measurement of partial go...